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Social Worker, Crisis Intervention

Met Council New York Full-time

FLSA: Exempt/Overtime Ineligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our ten different departments are staffed by experts who help over 305,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence program, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary

The Social Worker’s primary responsibility is to provide both ongoing case management services to individuals and households with adults under the age of 65 facing urgent and crisis needs, as well as assessing households for additional services and needs. The social worker will be responsible for assisting households in completing internal and external referral processes, applications for emergency cash grant assistance if needed, and facilitating follow through and enrollment in other necessary supports through partner agencies and benefit and entitlements through city, state, and federal programs. Additionally, the social worker will be a professional support to the individuals and households to assist in overcoming barriers that may present in accessing or completing follow through on required processes and protocols for successfully accessing and enrolling in needed services. Populations may include individuals and households with members who have barriers to accessing services, including but not limited to: severe and persistent mental illness, history or current homelessness or unstable housing, adults with limited social and family support, and physical and developmental diagnoses/disabilities.

Principal Responsibilities
  • Provide direct case work services to individuals and households with adults under the age of 65. This includes but is not limited to client assessment, information and referral, assistance with applying and recertifying for benefits and entitlements and on-going supportive counseling and case management services.
  • Incorporate clinical skills and understanding in communications with individuals and households at all times.
  • Create, update, and monitor progress of mutually created goals and goal plan between client and social worker to manage progress of case management work occurring between social worker and client.
  • Conduct financial assessments of clients income and earnings.
  • Determine client’s eligibility for assistance.
  • Assist clients in completing Met Council applications and gathering necessary documentation, and where appropriate, grant clients financial assistance.
  • Assist Clients in completing internal and external referrals and facilitating follow through and enrollment in other necessary supports through partner agencies and benefit and entitlements through city, state, and federal programs.
  • Adhere to established agency protocols for referrals to internal programs, including benefits and entitlements referrals.
  • Complete documentation for successful linkage to external resources available.
  • Complete all applications and maintain appropriate records utilizing the agency’s AWARDS data base.
  • Complete all case notes within 1 week.
  • Provide all requested information and documentation as required by agency funders. This may include but is not limited to client vignettes, statistical data on clients served, and an analysis of the program’s strengths and weaknesses.
  • Other tasks as needed by the department and/or organization.

  • Comply with demands of funders and assist in preparing grant reports.
  • Works effectively to mitigate client crises.
  • Maintain cultural sensitivity and ask question when they are unknowledgeable.
  • Managing a large case load.
  • Uses social work ethics to support client and system needs.
  • Basic computer skills.
  • Case records in AWARDS are accurate and up-to date.
  • Requested documentation is accurate and provided in a timely manner.

Skill And Education
  • MSW from a social work program accredited by the Council of Social Work Education.
  • New York State LMSW, LCSW, or (in the case of a recent graduate) limited permit.
  • Compliance with all New York State continuing education requirements.
  • Computer literate with working knowledge of Word and other software program.
  • Language Skills: Preference for bi-lingual Yiddish, Russian, Hebrew or Spanish.

Special Requirements
  • Able to travel to different sites between Manhattan and Brooklyn.
  • Ability to carry a laptop computer between sites.

Compensation: $60,000 per year

Benefits: Major medical, dental, vision, and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave, and holidays

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