Senior Business Analyst – CTRM

Overview

As a Business Analyst, you will focus on gathering, analyzing, designing, integrating and maintaining all modules related to PowerTrading. You will oversee and be part of all in-house CTRM deliveries alongside other Senior Business Analysts also working on Power Trading. The main areas of focus and expertise expected are Front, Operations and Risk. You should be very experienced in dealing with CTRM developments and have an ability to go through complex specifications of the Software features.

Responsibilities

• Liaise internally and build close, collaborative relationships with dedicated user bases
• Grow and build strong relationship with existing BAs and Developers
• Be part of large IT Program of over 100 people (BA, Dev & QA) working in the development and enhancement of this CTRM
• Demonstrate a service-oriented approach, an understanding of the customer's business needs, and be able to achieve and maintain high customer satisfaction ratings
• Manage client expectations effectively
• Act as a BA for Power Oil Front office module(s), Ops Modules, and potentially Risk Modules/Post-trade
• Develop forward-thinking systems and features within the CTRM and outside (i.e. Reporting/BI tools, AI)
• Design integrated solutions with other product owners across the business (Finance, Front, Accounting) and across commodities (Oil, NatGas, Power)
• Work together with your dedicated team of C# (WFP) Developers
• Keep a constant specified and prioritized backlog of stories to develop and lead the development throughout Daily Stand-up and workshops
• Assist in organizing the Support Teams to maintain smooth day-to-day operations, and act as 2nd level support when required
• Participate in daily stand-ups
• Gather requirements across the group's location and department in relation to the Power Desk
• Run workshops with Business and IT (Dev, QA)
• Maintain an up-to-date list of specifications in JIRA (take part in backlog refinement sessions with the Agile team)
• Report to the Program Manager the progress of your deliveries
• Train 1st level support and act as 2nd level support on the modules you will be responsible for
• Work hand-in-hand with the QA (testers) in the testing of your stories and always help them improve the regression tests
• Provide quick wins to your user base (i.e., using PowerBI report)
  
  

Requirements

You are:

• A graduate with a Bachelor's Degree (or have equivalent level of certification and experience)
• Bringing 5+ years of relevant professional experience to the team
• Experienced as a business analyst, and are capable of understanding business requirements and implementing them
• Experienced in lengthy implementations and/or upgrades of CTRM/ETRM, Trading (Physical/Financial) and their associated front to back modules
• Knowledgeable in Power Trading
• Experienced in providing excellent Customer Service to a local and global user base
• A strong communicator with good interpersonal skills; you are able to communicate technical solutions to non-technical users, in a multi-cultured working environment and navigate situations with a serviced-oriented manner
• A team player with the ability to exercise flexibility and demonstrate initiative to ensure business needs are met in a proactive manner with minimum supervision
• Highly organized; you have strong analytical and problem-solving skills
• Self-motivated and creative; you are able to work with minimum supervision
• Understanding of database design, SQL, and Report Generation within business applications
• Fluent in English (verbal and written)
• Well-versed in ICT technologies
  
  

It would be great if you also had:

• Good knowledge of any of the following commodities (Gas, Oil, Coal, Emissions, Agriculture) or are willing to learn
• Fluency in other languages in addition to English will be useful but not mandatory, e.g., French, Russian
• Certifications/experience on any of the following: Microsoft Software Technologies, Software Design, Development and Testing Methodologies/Concepts, Project Management, ITIL, Technical Certifications
• Strong SQL/Python skills; you have the ability to debug/write stored procedures
• The ability to develop PowerBI reports (or other BI tools)
  
  

We Can Offer You

• A highly competitive compensation and benefits package
• A multinational organization with offices in 17 global locations and the possibility to work abroad
• Laptop and a mobile phone
• 15 days of paid annual leave
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability
• Retirement savings plans
• A higher education certification policy
• Commuter benefits
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our FinLabs and Center of Excellences (CoE) groups
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• An excellent working atmosphere: regular drinks, sports activities, offsite weekends with a young, dynamic team
• A truly diverse, fun-loving and global work culture
  
  

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.