Front Office Receptionist

Our client is a nonprofit in the LGBTQ+ space, seeking a temporary receptionist. The ideal candidate will have 1yr+ of admin/reception experience, the ability to start ASAP and be excited for their mission. This is an ASAP start for 2 months (potential to extend), fully onsite in lower Manhattan.

Please note: This role is working within the substance use treatment and prevention sector.

Responsibilities:

● Welcome community members by greeting them, in person or on the telephone; directs clients to the appropriate staff person.

● Answer basic informational inquiries via email, phone, and in-person, and make referrals when appropriate.

● Maintain a clean and safe reception area.

● Provide general office support, including maintaining room scheduling, workstations, phone service, computer support, and other workspace related issues.

● Provide billing support for all self-pay and sliding scale fee clients.

● Maintain program linkages with other agencies and community groups.

● Maintain a fully stocked supply room/area and printed referral materials.

● Participate in team meetings, staff meetings, and other meetings as required.

● Other duties as assigned.

Position requirements:

● High school diploma or GED; or comparable educational and professional experience.

● Two (2) to three (3) years of reception or administrative assistant experience; experience with the provision of alcohol and drug abuse and mental health services a plus.

● Bilingual or multilingual, a plus. Language preferences: Spanish, Bengali, Russian, and/or French-Creole.

● Strong interpersonal and customer service skills and sensitivity to client confidentiality and other issues common to a human services setting.

● Superior verbal and written communication skills; ability to communicate with staff and the public on a regular, on-going basis

● Self-motivated, takes initiative, follows up and exercises sound judgment.

● Organized and able to handle multiple tasks at once, track details and strategically and diplomatically prioritize demands; attention to detail is a must

Compensation: $20/hr