Executive Ecommerce Operations

Responsibilities

• To involve in the strategic planning of online and offline marketing materials
• Responsible for all online operations across all eCommerce platforms, Marketplace and Inventory Management System (training will be provided)
• Manage and liaise with key digital/ tech providers of the brand
• Launch new products on clients website/ Inventory Management system and eMarketplace
• Write SEO-friendly content to be put up on the Brand’s digital sales platforms
• Liaise with the relevant teams on promotion planning
• Assist with the planning of listing and promotion for all eCommerce platforms and eMarketplace
• Ensure promotion and launches are executed smoothly
• Become the subject-matter expert on the brand’s Digital Channels and tools
• Assist in the development and execution of marketing campaigns to expand sales
• Assist the relevant teams to plan and organize photoshoot of products
• Assist the relevant teams to develop digital visual assets to be put up onto the website and digital advertising platforms
• Assist with customer service enquiries
• Responsible for the generation of all daily, weekly and monthly report related to the sales and operations on the eCommerce and eMarketplace channel
• Provide analysis, insights and suggestions on for the relevant teams
• Undertake independently the data operation analysis work of the respective digital sales channel, such as, but not limited to, user experience and behaviour, growth conversion
• Prepare all necessary order processes documents such as invoices, packing list and shipping labels

Educational Requirements:

• Bachelor’s/Master's degree in Marketing/Business or any relevant subject

Experience:

• Between 1 – 2 years of eCommerce and/ or website management experience

Additional requirements:

• Should have a Singaporean PR/ be of Singaporean Nationality
• Able to conduct good analysis and possess excellent data report presentation capabilities, able to think and analyze problems systematically. Meticulous and possess strong execution ability
• Proficient in tools like Microsoft Excel, and other web analytics tools like Google Analytics
• Basic photoshop or photo-editing skills preferred, but not necessary
• Sensitive to eCommerce, eRetail, and any social media trends
• Self-starter and a motivated individual, ability to learn and adapt quickly, not afraid to take initiative and make decisions under minimal guidance
• Should be organized, and work collaboratively with all stakeholders and peers