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Employment Specialist

World Relief Sacramento Full-time


World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.


Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks an Employment Specialist. The Employment Specialist position is part of the Economic Empowerment Department, with a focus on rapid stabilization and employment placement and retention services for newly arrived refugees. This position is responsible for employment related casework, assisting clients in developing holistic self-sufficiency plans, specifically guiding participants toward integration and eliminating barriers to employment. This position collaborates with the Economic Empowerment Education Specialist to ensure clients benefit from Job Readiness Training and collaborates closely with the Workforce Development Specialist to find job placements for clients and to provide onboarding and retention support. This position works directly with clients, employers, and other community service providers including the Department of Human Services.

Role & Responsibilities

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Conduct outreach, recruit, assess, and enroll clients into relevant employment programs
  • Provide direct client care and case management to aid integration and employment readiness
  • Maintain accurate case files and case notes documenting client interactions in accordance with program requirements
  • Develop holistic self-sufficiency plans with clients, including budgets and timelines, to create a collaborative action plan to address barriers to employment and to achieve short-term goals.
  • Track client progress to coach and support their attainment of established goals, address challenges, and ensure that available resources and referrals are utilized
  • Ensure participants are compliant with all program requirements
  • Provide direct program services, including critical material or financial support, transportation, child care; provide referrals to external community and social support services as needed
  • Request and maintain records of financial direct assistance to program participants
  • Provide employment support services to clients through individual meetings to assist with resumes, job applications, interviews, new hire paperwork, and onboarding employment paperwork as needed
  • Coordinate interpreters or interpretation services for client meetings, as needed
  • Connect participants to required or relevant external trainings needed to achieve employment goals including English Language Training, financial literacy, digital literacy, etc.
  • Coordinate with the job developer to find relevant jobs for clients; assist with job placement
  • Provide clients with post placement assistance including education or career pathway referrals
  • Monitor client job performance, wage level, and employer/employee satisfaction.
  • Train and oversee volunteers and interns to assist with employment services as needed
  • Update and maintain client information on World Relief Sacramento online systems (Dynamics, SharePoint, IRIS, etc.) with demographic and employment related details
  • Coordinate with manager and other Economic Empowerment staff for client reports and case closures to update World Relief Sacramento systems and reporting; Ensure data is accurate for state and federal reporting purposes
  • Use personal, insured vehicle to transport clients and materials as needed throughout the service delivery area.
  • Collaborate effectively with coworkers and partner organization
  • Other duties as assigned

Knowledge, Skills, & Abilities

  • Ability to demonstrate WRS values consistently: Competence, Integrity, Excellence; Initiative, Learning, Growth; Respect, Teamwork, Connection; Compassion, Courage, Wholeheartedness
  • Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds
  • Relational skills, interact well with participants, volunteers, and team members, creating a welcoming and interactive space for all involved
  • Conduct self in a professional, customer service-oriented manner
  • Proven administrative skills
  • Self-starter with demonstrated ability to achieve results
  • Strong time management and prioritization skills; knows how to organize their schedule to complete the most pressing tasks in time
  • Detail oriented with the ability to accurately maintain records and reports
  • Ability to manage multiple demands and deadlines with flexibility
  • Problem-solving skills; find possible solutions before bringing to supervisor
  • Demonstrated ability to effectively coach clients
  • Ability to use strength-based and individualized case management


  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs , Statement of Faith , Christian Identity and National Evangelicals For the Health of The Nation document
  • Experience in case management, job counseling, or human resources is preferred
  • Undergraduate degree in human services, social work, or related field of study is preferred; or equivalent work experience.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
  • Demonstrated experience with the US job search process and the ability to effectively coach clients through the nuanced process of securing employment
  • The ability to proficiently speak and write in English
  • Bilingual in written and spoken language (Dari, Pashto, Farsi, Arabic, Russian, Ukrainian) are highly desirable

$26 - $28 an hour

commensurate with experience

World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

  • Medical
  • Dental

Additional Benefits:

  • Offer 16 Paid Holidays!
  • Vision
  • Paid Sick and Vacation Time
  • Paid Parental Leave (12 weeks for qualified employees)
  • FSAs: Medical & Dependent Care, & Commuter Funding
  • Supplemental Life Insurance (employee, spouse, and children)
  • Critical Illness, Hospital Indemnity, and Accident insurance policies

World Relief pays 100% for eligible employees:

  • Group Term Life (employee, spouse, and children)
  • Long Term & Short-term Disability
  • Accidental Death and Dismemberment (AD&D)
  • Long Distance Travel Insurance
  • Employee Assistance Program (EAP)

World Relief - Retirement:

  • 401K & Roth
  • WR matches up to 4%, then an additional quarter percent up to 10%
  • Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.

World Relief Discounts (Immediately Eligible):

  • Verizon
  • Pet Insurance through Nationwide
  • Home and Auto insurance through Liberty Mutual
  • Working Advantage Discount Program

World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
  • The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
  • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
  • The employee frequently is required to sit, reach with hands and arms, talk and hear.


  • General office setting. World Relief also offers hybrid and remote schedules for limited positions.
  • Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
  • Year-end archiving activities involve repeated lifting and bending.
  • Physical, emotional and intellectual demands
  • Equipment used: Employee computer (desktop or laptop), printer, and copier.
  • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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