Customer Service Representative

EXPERIENCE IN FLOORING INDUSTRY IS A PLUS!

Fast paced & growing full service flooring company in Kent, which services the multi-family industry in the greater Puget Sound area. We are looking to expand our customer service/order desk and accounting departments. Prefer candidate to be fluent in Spanish.

All qualified candidates must possess the following skills:

* Proficient in Windows Office

* Proficient use of Internet

* Strong communication and telephone skills

* Problem solving skills

* Excellent customer service

* Self-motivated

* Reliable transportation and good driving record

* Great attitude

* Ability to be effective and maintain accuracy in a fast-paced, high volume, client-driven environment is critical.

Departments: Customer Service & Accounting

Role: Responsible for client orders received via fax, email and phone or billing and collecting. Maintaining customer files and updating as necessary.

Required skills/abilities:

* Proficiency in Microsoft Office

* Strong verbal & written communication

* Attention to detail and accuracy

* Ability to prioritize and meet deadlines

* Excellent organizational skills and able to multitask

* RFMS knowledge/experience a plus

* Flexibility to work both individually and in a team-oriented environment

Duties and Responsibilities:

* Answering phones

* Data entry of customer orders

* Filing

* Assist in special project coordination

A plus:

Speaks: Spanish, Russian, Ukraine, etc.

Has general knowledge about carpet/vinyl materials and/or installations.

Full time or part time, M-F, hours vary. After probation periods & hour qualifications are met, generous medical/dental benefits, Simple IRA plan and Profit Sharing are available.

Compensation: Depending on experience

Please reply to this ad via email with position in the subject line. Resume must be attached as a .pdf or Word document to be considered for available positions. Due to expected high volume of applications, we will contact only those chosen for the interview process.

Job Type: Full-time or part time

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: In person