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Customer Advisor Global Mobility (80-100%)

ErekInvest Ltd. London Full-time

Are you a talented and motivated individual with a passion for providing exceptional customer service? ErekInvest Ltd. is a growing startup specializing in Real Estate advisory and Citizenship by Investment Services. We are seeking a Customer Advisor to support our young and dynamic team. As a Customer Advisor for Global Mobility, you will play a pivotal role in guiding our clients through the Citizenship by Investment process and ensuring a seamless and personalized experience.

Tasks

  • Provide expert guidance and consultation to clients interested in Citizenship or Residency by Investment opportunities.
  • Assist clients in understanding the available investment programs, eligibility criteria, and documentation requirements.
  • Manage client inquiries via various communication channels, including phone, email, and in-person meetings.
  • Participate in brainstorming sessions, where your perspectives will help shape the startup's direction.
  • Collaborate closely with our external partners to facilitate the application process for clients.
  • Demonstrate your commitment to delivering service excellence, upholding the startup's reputation.
  • Stay informed about industry trends, changes in regulations, and new investment opportunities.

Requirements

  • Bachelor's degree or higher from an accredited institution.
  • Fluency in English and Russian
  • Strong interpersonal skills and the ability to empathize with clients from diverse cultural backgrounds.
  • Work authorization in the UK is required. EU/Swiss or Israeli Passport would be a plus.
  • Previous experience in customer service, financial services, or the legal field is a plus.
  • Detail-oriented with excellent organizational and time management skills.

Benefits

  • Competitive compensation reflecting your contributions to the growth of our startup.
  • Joining a vibrant and close-knit team where your input truly matters and your ideas can shape company decisions.
  • Hands-on experience in an entrepreneurial setting, gaining insights into various aspects of the business.
  • Participate in brainstorming sessions and witness the transformation of innovative ideas into reality.
  • Flexibility in work arrangements, recognizing the importance of work-life balance.
  • Engaging company culture with team-building activities, outings, and events.
  • Exposure to the exciting and evolving field of Citizenship by Investment and global mobility.
  • Contributing to the startup's growth journey, potentially leading to expanded roles and responsibilities as the company expands.

If you are an ambitious, language-proficient individual who thrives in a startup environment, eager to learn, and ready to make a tangible impact, we encourage you to apply. To take the first step, submit your resume and a brief cover letter detailing your qualifications, language skills, and your passion for being a part of a dynamic startup team.

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