Assistant Product Delivery Manager

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2023!

Position Summary

To support Business and IT functional teams in successfully implementing new products and rate levels, efficiently managing the Product team’s schedule and effectively communicating Product’s vision and ideas to cross-functional teams.

Essential Job Functions

• Support the implementation of Product and Rate level rollouts
• IT liaison for Product R&D and Product Field
• Assist with implementation, training and monitoring of usage of any new tools developed by the R&D Department, in an attempt to ensure consistent and effective usage of these tools.
• Assist in developing product rules and guidleines
• Working with cross functional teams as the representative of Product group
• Support Product Field and Product R&D on Rule and UW Guideline analysis and recommendation for both current features and offerings, and those that will be developed in the future. This will also involve communication with the various functional areas, and assistance in the development of training programs.
• Research product improvement outside of loss cost, improve the efficiency of business and system workflows, and contribute effecitvely in resolving complex production issues
• Other functions may be assigned

Education

• Bachelor Degree
• Or equivalent combination of education and/or experience

Experience

• 5+ years of directly related experience in insurance with rate level implementations.
• 5+ years of experience in process management; or combination equivalent experience and education

Knowledge And Skills

• Strong communication skills, particularly in providing status updates and providing information to key stakeholders on a regular basis
• Work requires the ability to work independently and with minimum supervision
• Strong problem solving skills
• Knowledge in project management, change management, and organizational savvy
• In depth knowledge in product design, business and IT processes that support effective execution
• Ability to effectively communication business goals, strategies and/or business problems to provide sound counsel and offer creative solutions
• Strong analytical skills, ability influence without authority, ability build strong rapport and work collaboratively with others outside of immediate business function
• Ability to negotiate, influence and compromise
• Ability to concurrently manage multiple tasks/projects, with a strong track record of defining and meeting milestones and deadlines
• Demonstrate Company’s Leadership Values and ability to effectively lead teams.

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

We Offer Many Great Benefits, Including

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.